Our Guarantee

At Quantum Brew, your satisfaction is our top priority. We stand by the quality of our coffee and want you to be completely happy with your purchase. That’s why we offer a 30-day money-back guarantee from the day you receive your order. If you’re not satisfied, we’ll make it right.

How Our Guarantee Works:

1. Get in Touch: Reach out to our customer service team friendly customer service team, available Monday through Friday, 9 AM to 5 PM. They will guide you through the return process.

2. Return Your Coffee: 

   Send back the unused portion of your product along with the original invoice. If you don’t have the invoice, include your name and the email address used to place the order. We will provide you with a Return Merchandise Authorization (RMA) number.
   
   
3. Shipping Instructions: You are responsible for the return shipping costs. We recommend using a trackable shipping method to avoid any delays. Ensure that we receive the return within 30 days from your purchase date to qualify for a refund.
   
   

4. Refund Process:Once we receive your returned item, we will process it within a week. Your refund will be issued to the original payment method within 7 business days. Please note that shipping and handling fees are not refundable.

At Quantum Brew, we are dedicated to providing exceptional coffee and service. If you have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you.